Cancellation Policy

  • IMPORTANT CITY OF GRAND RAPIDS CODE: A maximum of 2 guests per room. They must stay the night to be considered a guest. Guests may not invite visitors at anytime to the premises.  Examples: no extra family or friends, photographers, hair or makeup professional, chefs or caterer.
  • Your deposit, minus a $20 processing fee, is refunded if the cancellation is received 5 days prior to your arrival for guest rooms.
  • If your cancellation is received less than 5 days before your arrival-you are responsible for all room charges unless the room can be re-rented for the entire reservation.
  • No-shows are charged for full reservation.
  • For reservations of more than 7 days, the cancellation time period increases to a 21 day notice.