House Rules
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Smoking allowed outside only.
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No pets allowed except for service dogs.
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Please respect the noise curfews (10pm)
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Please respect check-in and check-out times. We can make arrangements for early check in and late check out.
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No illegal substances allowed on the premises.
City of Grand Rapids Code: A maximum of 2 guests per room. They must stay the night to be considered a guest. Guests may not invite visitors at any time to the premises.
Cancellation Policy
Single Room Reservations
If your cancellation is received less than 7 days prior to your arrival, you are responsible for all room charges. No-shows are charged for full reservation, no exceptions. If your cancellation is received 7 days or more prior to your arrival, your deposit, minus a $22.20 processing fee per room will be refunded to the same card that was used to process the deposit. We reserve the right to cancel your reservation for a full refund.
Multiple Room or Special Bookings
For reservations consisting of 7 days or more in length, OR 4-7 room bookings of any length of time, OR Full House bookings, OR special events of any kind, the cancellation time period to receive a refund increases to a required 21 days or more prior to arrival. A cancellation processing fee of $22.20 per room will be charged if canceled more than 21 days before arrival to the same card that was used to process the deposit.
If your cancellation is received less than 21 days prior to your arrival, you are responsible for all charges.
We reserve the right to cancel your reservation for a full refund.
No shows are charged for full a reservation, no exceptions.