House Rules

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• Smoking allowed outside only. 

• No pets allowed except for service dogs.

• Please respect the noise curfews (10pm)

• Please respect check-in and check-out times. We can make arrangements for early check in and late check out.

• No illegal substances allowed on the premises.

 

City of Grand Rapids Code: A maximum of 2 guests per room. They must stay the night to be considered a guest. Guests may not invite visitors at any time to the premises.

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Cancellation Policy

Single Room Reservations

If your cancellation is received less than 7 days prior to your arrival, you are responsible for all room charges. No-shows are charged for full reservation, no exceptions. If your cancellation is received 7 days or more prior to your arrival, your deposit, minus a $22.20 processing fee per room will be refunded to the same card that was used to process the deposit. We reserve the right to cancel your reservation for a full refund.

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Multiple Room or Special Bookings

For reservations consisting of 7 days or more in length, OR 4-7 room bookings of any length of time, OR Full House bookings, OR special events of any kind, the cancellation time period to receive a refund increases to a required 21 days or more prior to arrival. A cancellation processing fee of $22.20 per room will be charged if canceled more than 21 days before arrival to the same card that was used to process the deposit.

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If your cancellation is received less than 21 days prior to your arrival, you are responsible for all charges.

We reserve the right to cancel your reservation for a full refund.

No shows are charged for full a reservation, no exceptions.